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Home›Privacy Policy

Privacy Policy

Last Updated: September 2026

Audie Medical is a healthcare solutions business operating as part of PT Audie Building Industry. PT Audie Building Industry operates this website and is responsible for the handling of personal data collected through it, subject to applicable data protection laws and regulations.

1. Introduction

We respect the privacy of website visitors, prospective clients, business partners, suppliers, and other users who interact with Audie Medical. This Privacy Policy explains the types of information we may collect through this website, how we may use and disclose that information, and the choices and rights that may be available to you under applicable law.

2. Information We May Collect

Information you provide directly may include:

  • Name
  • Company or organisation
  • Country
  • Email address
  • Phone number or WhatsApp number
  • Project type and project location
  • Approximate facility size
  • Required healthcare services
  • Estimated project timeline
  • Medical equipment or procurement requirements
  • Messages, documents, and other information you voluntarily submit through an enquiry or other communication

Depending on the website configuration, we may also receive limited technical and usage information automatically, such as IP address, browser type, device information, pages visited, referral source, and cookie or analytics data.

3. How We Use Information

We may use information collected through the website to:

  • Respond to enquiries and requests for information
  • Understand and evaluate healthcare facility, infrastructure, equipment, or procurement requirements
  • Coordinate technical, commercial, or project follow-up
  • Prepare proposals, quotations, presentations, or other requested business information
  • Communicate about relevant projects, products, services, or business relationships
  • Operate, maintain, secure, and improve the website
  • Analyse website performance and usage where analytics tools are implemented
  • Prevent misuse, fraud, security incidents, or unauthorised access
  • Comply with applicable legal, regulatory, accounting, or administrative requirements

Submitting a project or product enquiry does not by itself constitute consent to receive unrelated promotional or newsletter communications. Where separate consent is required for marketing communications, it will be obtained as applicable.

4. Basis for Processing

We process personal data only where there is an appropriate basis under applicable law. Depending on the circumstances, this may include your consent, steps taken at your request before entering into a business arrangement, performance of an agreement, compliance with legal obligations, or legitimate business purposes where permitted by applicable law.

5. Cookies and Similar Technologies

The website may use cookies and similar technologies to support website functionality, security, user experience, and analytics. The specific cookies and third-party tools used may change depending on the website configuration.

Where required, visitors may be provided with appropriate notice or choices regarding non-essential cookies. The website’s cookie notice or consent mechanism, if implemented, should reflect the actual technologies in use.

6. How We May Share Information

We do not disclose personal data except where reasonably required for legitimate business, technical, operational, or legal purposes. Information may be shared with:

  • Authorised personnel of PT Audie Building Industry and Audie Medical
  • Relevant engineering, project, commercial, or operational teams supporting an enquiry
  • Approved consultants, suppliers, technical partners, or project partners where necessary for the requested project or service
  • Website hosting, IT, analytics, communication, or other service providers supporting our operations
  • Government authorities, regulators, courts, or other parties where disclosure is required or permitted by law

We do not sell personal data as a business activity.

7. International Data Processing and Transfers

Because Audie Medical supports projects and business enquiries in Indonesia and international markets, information may, where necessary, be accessed, processed, or transferred across jurisdictions. Any such processing or transfer will be handled subject to applicable data protection requirements and appropriate safeguards where required.

8. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, maintaining relevant business or project records, meeting contractual or operational needs, resolving disputes, and complying with legal or regulatory obligations. Retention periods may vary depending on the nature of the information and the business relationship.

9. Data Security

We take reasonable organisational and technical measures intended to protect personal data against unauthorised access, disclosure, alteration, loss, or misuse. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

10. Your Rights

Subject to applicable law and relevant exceptions, you may have rights concerning your personal data, including the right to request access, correction, updating, deletion, withdrawal of consent where processing is based on consent, or other actions provided by applicable data protection law.

Requests will be reviewed and handled in accordance with applicable legal requirements. We may need to verify your identity before responding to certain requests.

11. Third-Party Websites and Services

This website may contain links to third-party websites or services, including social media platforms, external catalogues, business websites, and other resources. Their privacy practices are governed by their own policies. PT Audie Building Industry is not responsible for the privacy practices or content of third-party websites that it does not control.

12. Children's Privacy

This website is intended primarily for business, institutional, professional, and project-related use and is not directed to children. We do not knowingly use the website to solicit personal data from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business practices, technologies, or applicable requirements. The latest version will be published on this page with an updated revision date.

14. Contact Us

For questions about this Privacy Policy or requests concerning personal data processed through the Audie Medical website, please contact:

PT Audie Building Industry
Audie Medical
Email: sales@supersteel.co.id

Audie Medical

Integrated Healthcare Infrastructure Solutions

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